CustomCraft™ Warranty

The manufacturer warrants to the original purchaser only, that this countertop is free of defects in workmanship and material for a period of one (1) year from the date the product is delivered to the original purchaser. Should any defects appear within the one (1) year period, the manufacturer, at its sole discretion, agrees to repair or replace the defective product. If the product must be replaced, the manufacturer will send the replacement product to the store where the product was purchased. The original purchaser will then, at their own expense, pick up the replacement product. The original purchaser must also return the defective product to the store where it was purchased, at the original purchasers' sole expense.

Does not include:

  • Labor for the replacement of any defective product.
  • Damage that has resulted from abuse or misuse of the product.
  • Any miters or field joints where there was improper gluing when joints were assembled.

Rights:

The rights under this limited warranty are limited to the original purchaser and may not be transferred to subsequent owners. This Limited Warranty is in leiu of all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose. Sellers shall not be liable for any special, incidental or consequential damages. This sole and exclusive remedy against seller will be for the replacement of any defects as provided herein. As long as the seller is willing or able to repair or replace the defective product, as provided above, this exclusive remedy shall not be deemed to have failed of its essential purpose.

This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state. Some states do not allow the exclusion or limitations of implied warranties or incidental or consequential damages, so the above limitations or exclusion may not apply to you.

To make a claim under this warranty, contact Countertops Inc. directly by email at ctops@countertopsinc.com


To validate the warranty on any wood edge countertop, be sure to finish any and all exposed wood edges.